Frequently Asked Questions

Simulated account and real account in the transaction interface, data, Most of the operations are the same, In the simulated account, there are 5 $10000 virtual funds, The purpose is to familiarize customers with the various functions of the platform through simulation operations without financial risk.

Please follow the steps below to open a real account:


 1. enter Mitrade Registration page, Based on prompts: Registration email/Mobile phone number, Set login password, Automatically create after submission confirmation [Simulated account] .


 2. On the simulated account page, choice「Switch to real account」, Follow the process to open the account [Real account] .  


 Before you open a real account, We suggest that you first read and understand the legal disclosure documents related to the transaction.  


Please note, You can only verify your identity after completing it, To deposit funds into your real account.


Mitrade Provide different deposit methods for customers to choose from, Including and possibly not limited to the following:


1. Visa/Mastercard – Generally, it isTime to account


2. E-currency payment  – Generally 1 Within working days


3. Electronic wallet (such as: Skrill, Momo, Zalo, Touch'n GO as well as Boost etc) - Usually received immediately


4. ATM card – Usually received immediately


5.  QR Mobile online banking – Usually received immediately


6. Bank transfer – Usually received immediately


 Please note: Some deposit methods are only available in specific countries/Regional availability, And the specific arrival time is subject to the bank's processing speed. View more relevant information, Please log in to your Mitrade Trading account.

Based on your deposit records and Mitrade Cash policy, You will have the opportunity to receive payment through the following methods.


1. bank card - Generally required 3-5 Working days

2. bank account - Generally required 1-3 Working days


Please note: The specific arrival time is subject to the bank's processing speed. View more relevant information, Please log in to your Mitrade Trading account.

click「transaction」 (Trade)   All products that the platform can offer for trading will be displayed, You can search by entering the variety code or name in the input box on the right, Select a product and click「Buy/Sell」 (SELL/BUY)   A transaction window will pop up, In the transaction window, You can see the current price and the expected deposit required. You can manually adjust the number of opening transactions, Setting profit and loss limits for risk control, Click on the button below again「Buy/Sell」 (SELL/BUY) Immediately complete the opening of the warehouse. Please note, All financial product prices are constantly fluctuating and updating with the market, When you press' buy /Before selling the key, The market may have changed.

first, Please check if the network connection is normal. When the trading variety market is temporarily closed or closed, it will cause orders to be unable to be placed. For more information, please contact our online customer service for further assistance.

Mitrade For fully commission free trading platforms. We charge a low price difference, Based on your specific transaction situation, The platform may incur additional costs, For example, overnight interest.


Overnight interest:

When your trading product position has passed the settlement time, Will need to be calculated for overnight interest, The platform will charge your account/Overnight interest corresponding to the deposited product. The settlement time will beGMT 22: 00 (Winter time) , Generally, positions held until this time require overnight interest to be calculated, Please note that the time zone may change according to customer settings.


The cost of overnight interest can be viewed in the product information section of the website or the product information section on the platform.


MitradeNo hidden fees charged. All charges will be detailed, All fund processes within the account are well documented, Customers can conduct transactions with confidence. If you have any questions, please feel free to consult customer service at any time.

If your card expires or is accidentally lost, Please contact Mitrade Customer service, And provide a confirmation letter presented by the bank, To confirm that your card is no longer in use. If you have not received this confirmation letter, Can be obtained by contacting the bank. meanwhile, Mitrade Your withdrawal request will also be processed in other ways.

Our company fully complies with relevant company laws and financial regulatory laws and regulations, It is a financial service provider authorized and strictly regulated by relevant regulatory agencies. Our company follows strict regulatory requirements, Provide comprehensive and sufficient guarantees for the financial security of customers.

Unable to find the answer you need? Contact Us

Related videos

Simply take a few steps to start trading

Mitrade: Preferred platform for foreign exchange trading

Partners
Convenient deposit and withdrawal Multiple commonly used payment channels, Support fast deposit and withdrawal

*Some payment methods in your country/Region may not be available

Welcome to Experience Mitrade service Immediately open an account for transaction